Privacy Policy

At Cross Path Network Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

1. Data Controller

The data controller responsible for processing your personal data is:

Cross Path Network Ltd.
30 Norman Rd, London SE10 9QX, United Kingdom
hello@becrosspath.com
+447441422384

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at hello@becrosspath.com

2. Data We Collect

(a) Data You Provide

When you use our services, we collect the following personal data:

• Full name and organization name

• Profile photo or avatar

• Email address, LinkedIn ID, email account credentials (if authorized), and application password

• Billing name, billing address, and mailing address

• List of employees (for business accounts)

• Any additional data you input or upload

• Information obtained from third-party integrations

(b) Automatically Collected Data

We automatically collect the following information when you use our services:

• Device identifiers (e.g., device type, operating system)

• IP address, browser type, language, and User-Agent

• Application configuration, usage timestamps, settings, and logs

• Location data (approximate, derived from IP)

• Cookies, beacons, and similar tracking technologies for analytics, personalization, and security

3. How We Use Your Data

(a) Personal Data

We use your personal data to:

• Verify user identity and eligibility

• Provide, operate, and enhance our services

• Communicate with you regarding your account

• Detect and prevent fraud or unauthorized use

• Conduct audits and ensure technical security

(b) Automatically Collected Data

We process automatically collected data to:

• Improve customer support and personalize user experience

• Offer targeted content and optimize performance

• Monitor aggregate usage and demographic trends

• Ensure seamless syncing across devices

• Provide personalized communications and advertising

• Ensure robust technical security and prevent fraud

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods are as follows:

• Personal data collected for the execution of services: Retained for the duration of service provision and up to 3 years after account closure.

• Personal data collected for marketing purposes: Retained for 3 years from the date of collection or last active contact.

• Personal data collected for evidentiary purposes: Retained for the duration of the statutory limitation period (generally 5 years).

• Personal data collected for data subject rights verification: Retained only for the time necessary to verify identity.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties for marketing purposes. We may share your personal data in the following circumstances:

• With your consent or at your direction

• With service providers and subprocessors who assist in delivering our services

• To comply with legal obligations or respond to lawful requests from public authorities

• To protect our rights, property, or safety, or that of others

6. Data Transfers

Your personal data may be transferred to and processed in countries outside the UK, including the United States and other jurisdictions where we or our affiliates or service providers operate. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, in accordance with the UK GDPR. This may include the use of the International Data Transfer Agreement (IDTA) or the Addendum to the EU Standard Contractual Clauses, as applicable. By using our services, you consent to the transfer and processing of your personal data as described in this Privacy Policy.

7. Children’s Privacy

Our services are intended for users aged 18 or older. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will promptly delete it. For users in jurisdictions with specific age requirements, we comply with applicable laws regarding the collection of children’s personal data.

8. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data.

• Right to rectification: Request correction of inaccurate or incomplete data.

• Right to erasure: Request deletion of your personal data under certain conditions.

• Right to restriction of processing: Request limitation of data processing under certain conditions.

• Right to data portability: Request transfer of your personal data to another service provider.

• Right to object: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at hello@becrosspath.com

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cross Path Network Ltd.
30 Norman Rd, London SE10 9QX, United Kingdom
hello@becrosspath.com
+447441422384